Returns & Refunds

We want you to love your knives! If something isn't right, we're here to make it right.

Standard Knife Sets — 30-Day Returns

You have 30 days from the date of delivery to return any standard (non-engraved) knife set for a full refund. There is no restocking fee for eligible unused returns in original packaging.

• Items must be unused and in original condition.
• Items must be in their original packaging.
• You must have proof of purchase.

To start a return, email Support@epicureancook.com with your order number and reason for return. We'll send you instructions within 1 business day.

Refunds are processed within 5–7 business days of receiving your return. You'll receive an email confirmation when your refund has been issued.

Personalized Engraved Sets

Because engraved items are custom-made to order, we do not accept change-of-mind returns or exchanges on personalized sets. Arrival damage, defects and engraving errors on our end are covered. This does not limit your 2-Year Epicurean Promise.

If your engraved set arrives damaged, email Support@epicureancook.com within 7 days of delivery with photos of the damage. We will send a replacement at no charge.

Damaged or Defective Items

If any item arrives damaged, defective, or incorrect, we will replace it immediately at no cost to you. Email Support@epicureancook.com within 7 days of delivery with:

• Your order number
• A photo of the damage or defect

We'll take it from there!

2-Year Epicurean Promise

Standard and engraved knives are covered by our 2-Year Epicurean Promise. For handle failures or blade edge chipping under normal residential kitchen use, choose replacement of the affected knife or a pro-rata refund. The seven-day arrival-reporting request does not shorten this coverage.

See our full Return & Refund Policy for return conditions and processing details.

Questions?

Email Support@epicureancook.com — we respond within 1 business day.